Training Programs
Comprehensive training programs that build customer experience capabilities and drive transformation across your organization
Our Flagship Training Programs
Evidence-based training that transforms how your teams approach customer experience and organizational change
NeuroCX Masterclass
Our signature 2-day intensive program that combines cutting-edge neuroscience research with practical customer experience strategies. Learn how the brain processes experiences and discover evidence-based techniques for transformation.
Brain-Based Experience Design
Learn to design customer journeys that align with how the brain processes experiences
Influence & Persuasion Strategies
Master neuroscience-backed techniques to gain stakeholder buy-in
Actionable Implementation Plan
Leave with a ready-to-execute NeuroCX action plan for your organization
Advanced CX Journey Mapping
A comprehensive 1-day workshop that teaches advanced customer journey mapping techniques. Learn to create actionable journey maps that drive meaningful improvements and align cross-functional teams around customer needs.
Multi-Dimensional Mapping
Create comprehensive maps including emotions, touchpoints, and pain points
Stakeholder Alignment Techniques
Methods to align diverse teams around customer journey insights
Implementation Roadmap
Transform insights into actionable improvement initiatives with clear priorities
Why Choose Our Training Programs
Evidence-based methodologies that deliver measurable results and lasting organizational impact
Science-Based
Grounded in neuroscience research and behavioral psychology for maximum effectiveness and lasting change.
Practical Tools
Immediately applicable frameworks, templates, and methodologies you can use right away.
Interactive Learning
Highly engaging workshops with group exercises, case studies, and peer learning opportunities.
Expert Trainers
Learn from seasoned practitioners with decades of real-world CX transformation experience.
Custom Training Solutions
Tailored training programs designed specifically for your organization's unique challenges and objectives
In-House Programs
Bring our training expertise directly to your organization with customized on-site programs.
- Tailored to your industry and challenges
- Cost-effective for large teams
- Flexible scheduling and format
Virtual Training
Engage remote teams with interactive virtual training sessions that deliver the same impact as in-person programs.
- Interactive digital workshops
- Global accessibility
- Recorded sessions for review
Certification Programs
Comprehensive certification tracks that develop internal CX expertise and train-the-trainer capabilities.
- Professional certification
- Build internal capabilities
- Ongoing support and resources
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